Frequently Asked Questions
For Businesses/Merchants
What is the fee structure when accepting payments through FCF Pay?
Each transaction made through FCF Pay will be subject to a competitive processing fee. The specific fee you will pay for each transaction is determined by the volume of payments that you are processing. More volume = lower fees.
How do I integrate FCF Pay with my online business?
If you use WooCommerce or Shopify, you can simply install the FCF Pay plugin. If you need a custom API solution, you can contact our experts for help setting up your system.
All the documentation required is available on docs.fcfpay.com
If I am accepting a cryptocurrency payment through FCF Pay, am I restricted to receiving that same cryptocurrency as payment?
While the initial version of FCF Pay will feature cryptocurrency as the only method of payment, later versions will provide the accepting merchant with the freedom to choose the currency received.
For example, if a customer is using Cardano to make a purchase from your business, you will have a variety of options:
1) You will be able to choose to receive the cryptocurrency that the customer is paying with (Cardano in this example). This feature will be available during the initial and subsequent version of FCF Pay.
2) You will be able to receive a different cryptocurrency (customer pays with Cardano but you choose to receive Bitcoin or a stable coin such as USDC). This feature will be available during the initial and subsequent version of FCF Pay.
3) You can choose to receive fiat (USD, for example), even when the customer is making their purchase with cryptocurrency. This feature will be added to later versions of FCF Pay.
Does FCF Pay support fiat purchases/payments in addition to cryptocurrency purchases/payments?
The initial version of FCF Pay will only feature crypto payments – though fiat payments will be added to later versions of FCF Pay. This will make FCF Pay an all-in-one solution!
Is FCF Pay safe to use?
A. Yes, FCF Pay is a safe and secure payment processing gateway. FCF prioritizes privacy and security—this is why FCF has built a dedicated and encrypted server solely for FCF Pay transactions. This means that your private information and funds are protected from potential attacks through innovative encrypting protocols.